Shipping policy

Shipping Policy

Thank you for shopping with Velora Finds! We work hard to process and deliver your order as quickly as possible.

Order Processing
Orders are typically processed within 1–3 business days. Processing times may be longer during holidays, promotional periods, or periods of high order volume.

Estimated Delivery
Most orders are delivered within 5–15 business days after processing. Delivery times are estimates and may vary depending on the product, destination, carrier, and other circumstances outside our control.

Multiple Packages
Some products may ship from different fulfillment locations. If your order contains multiple items, they may arrive separately and you may receive more than one tracking number.

Tracking Your Order
When tracking information is available, you will receive an email with your tracking details after your order ships. Please allow time for the carrier to update tracking information.

Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error after placing your order, please contact us as soon as possible. Once an order has been processed or shipped, we may not be able to change the delivery address.

Lost, Delayed, or Damaged Packages
Carrier delays can occasionally occur. If your package is significantly delayed, arrives damaged, or appears to be lost, please contact us and we will work with you to determine the appropriate next steps.

Questions
If you have questions about your order or shipping, please contact Velora Finds through the contact information provided on our website.